Shipping Policy

At Bafana Bafana Store, we aim to deliver your order quickly and reliably using trusted courier services.

Shipping Provider

We use The Courier Guy for all deliveries within South Africa to ensure safe, trackable, and reliable shipping.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. During busy periods or sales, processing may take slightly longer.

Delivery Time

We offer two delivery options:

• Standard Shipping: 3–5 business days

• Express Shipping: 1–2 business days

Delivery times may vary slightly depending on your location and courier conditions.

Tracking Information

Once your order has been shipped, you will receive a tracking number via email so you can track your parcel in real time.

Shipping Costs

Shipping fees are calculated at checkout based on your location and selected delivery option.

Delays

While we aim to deliver within the estimated timeframes, delays may occur due to courier issues, weather conditions, or high order volumes. Once an order has been dispatched, delays caused by the courier service are outside of our control.

Lost or Missing Parcels

Once your order has been handed over to the courier, it becomes the responsibility of the courier service. We are not liable for any lost, delayed, or missing parcels caused by the courier.

However, if you experience any issues with your delivery, please contact us at bafanabafanastore.info@gmail.com and we will assist you in opening a claim with the courier.

Contact

For any shipping-related questions, please contact us at:

bafanabafanastore.info@gmail.com